Great staff provided a welcoming atmosphere throughout my stay.

Unfortunately, my experience was marred by multiple issues. The bathroom plumbing was problematic, with no hot water available at the sink, making my morning routine quite inconvenient. Additionally, I found the bed to be uncomfortably hard, which affected my sleep quality.

The hotel is conveniently located just a short walk from Patong Beach, making it easy to enjoy the sun and surf.

The air conditioning was unpredictable, sometimes making the room too cold without any adjustments.

Location in the heart of Patong Beach is unbeatable. Just a short walk from the beach, restaurants, and nightlife. My room was spacious and included great amenities like a fridge, tea and coffee facilities, and comfortable towels. The daily housekeeping service kept everything neat. The rooftop pool offered stunning views, making it a perfect spot to unwind. However, the bathroom plumbing needed attention. the sink had no hot water. This made my morning routine a bit challenging. The bed could have been more comfortable, as it felt quite hard. Although outside noise from the nearby road was occasionally noticeable, I didn’t find it too disruptive. Overall, a solid stay with room for improvement.

The pros, the cons, and everything between.

Central location, just a short walk to the beach. Rooftop pool with gorgeous views makes for a relaxing retreat.

The reception staff was not very welcoming, and some amenities were lacking, such as the bar area being closed.

the plumbing in the bathroom was weird. but we loved the rooftop pool with amazing views 🌅. staff were super friendly too! good price for spacious rooms. great wi-fi in the room as well! ✨

My kids wished for a larger pool area.

Great wi-fi and 24-hour reception. Luggage storage was helpful, but sun loungers were uncomfortable.

I had a wonderful stay at The Crystal Beach Hotel! The staff were exceptionally friendly and provided attentive service, ensuring my comfort throughout. The rooftop pool with stunning views of the beach was a perfect spot for relaxation after exploring the local attractions.

The bed was a bit too hard.

Friendly staff, nice saltwater pool. Bed was too hard for comfort.

perfectly situated for easy beach access and tasty dining options

I really enjoyed my stay at this hotel, especially since it was just a short walk to the beach and only a few steps from some great restaurants. the staff were friendly and the cleanliness of the rooms made my time there more comfortable.

The staff provided exceptional service, highlighting their attentiveness and friendliness, making our stay enjoyable. The rooftop pool was a lovely retreat with nice sun loungers, perfect for relaxation. Unfortunately, the pool area could be larger, and the cleanliness of the water fell short at times. The room, while comfortable, had some maintenance issues needing attention, particularly with the towels, which were not always adequately replenished. Despite these setbacks, the location allowed easy access to nearby dining options and attractions.